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year

2024

No. of pages

129

Target group

HVAC installers and plumbers, companies that provide HVAC installation services, but they may also do other activities in addition (Electrical installation etc.)

Key research topics

Smart and connected products

Methodology

Based on 682 successful quantitative telephone interviews in native languages

Country scope

United Kingdom, Germany, France, Poland, Belgium and the Netherlands

Deliverables

Full report in pdf or ppt covering all 6 countries, support from a key account manager in case of questions

Publication frequency

Quarterly

Price

3,150 Euro

What is this report?

This report provides a comprehensive view of the attitudes of installers toward smart building solutions, specifically among HVAC installers, plumbers and their clients. In the report, you will find insights into the installers' experiences with installing smart products and the willingness of end users to invest in such solutions, as well as their motivations and pain points. This information can help you shape, refine, or develop your business strategies for engaging with HVAC installers and plumbers. The research is based on quantitative telephone interviews conducted with 704 HVAC installers and plumbers – companies that provide HVAC installation services while also engaging in other activities, such as electrical installation, among others. These interviews were conducted across the 6 major European markets.

Why do you need this report?

This report will provide valuable insights into the perspectives of HVAC installers and plumbers on smart building products and their installation. These insights will be especially valuable for manufacturers targeting this group, as the information in the report can either validate current business strategies or lay the foundations for new ones. Furthermore, understanding the attitudes and willingness of installers and end users to invest in smart building products will facilitate fact-based internal discussions without the need for custom research.

How was research conducted?

This report is based on 704 successful quantitative telephone interviews with installers, conducted in the native language in the United Kingdom, Germany, France, Poland, Belgium

and the Netherlands. The report is based on a representative sample of installers, with companies that provide HVAC installation services, but they may also do other activities in addition (Electrical installation etc.). Most interviews are conducted with owners/ directors or purchasers of these companies. This research is conducted quarterly with reports covering different key marketing topics like media orientation, BIM, prefab, sustainability and many more.

What is included in this report?

The primary focus of this research is to provide key insights into the state of smart building products in the HVAC installation sector. The study also offers insights into the main drivers and reasons why end users don’t choose smart building products and automatization for their homes. It also highlights key differences among the 6 European countries covered and provides other essential insights for each country. The report also includes a detailed view of the turnover and order book developments of the installers, along with background information on their company size and other relevant details.

Key questions answered

To what extent are European companies involved in the installation of smart building products by country?
What is the attitude of HVAC installers and plumbers toward the installation of smart building products in each European country?
What is the current demand for the installation of smart building products in each country?
Which smart building products are predominantly installed and requested by end users?
What is the primary driver for HVAC installers and plumbers when installing smart building products?
What is the main reason HVAC installers and plumbers choose not to work with automation and smart building products?

Table of content

  1. Key takeaways 
  2. Profile of the Mechanical installer
  3. Business development 
  4. Smart buildings and products
    1. BIM users – European overview
    2. United Kingdom 
    3. Germany
    4. France
    5. Poland
    6. Belgium
    7. The Netherlands

Frequently asked questions

  1. How much are HVAC installation companies involved in the installation of smart building products in European households?

Installation of smart products increased the most in Poland (72%), while a decrease can be seen in the UK. Belgium has also seen a growing number of installers working with smart products.

  1. At what percentage do HVAC installers work remotely in European countries?

The largest share of installers that work remotely can be found in the Netherlands, Poland and Belgium. The attitude towards remote working with smart products is very positive.

  1. Which types of smart building solutions are mostly installed by HVAC installers in European countries?

On a European level, central heating, zoned heating/cooling solutions and smart water solutions are the most installed smart building solutions. Easy-to-install and user-friendly design are the most important features the smart products should have.

  1. What is the main reason why end-users choose smart building products according to HVAC installers?

Higher energy savings drive the end users to explore the possibilities of smart products and are the main reason why installers are recommending such products.

What our clients say about us

dr. Christian Heine

CEO, Rothenberger AG

The European Mechanical Installation Monitor gives us great insights and these insights support our strategic decisions.

Johan Gijsman

Group Director Marketing, Walraven Holding

We have been using the mechanical installation monitor issued by USP for many years for the planning of our strategic initiatives.

Experts in charge of reports

Dirk Hoogenboom

Manager Sales & Marketing

Ralitsa Ruseva

Team Leader | Consultant

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